Frequently Asked Questions

What is HPI Check Scotland?

HPI Check Scotland provides online UK vehicle history checks using vehicle registration data and third-party vehicle data sources.

What can a report show?

Depending on the report purchased, a vehicle check may include vehicle identity details, MOT information, mileage information, finance indicators, write-off or salvage indicators, valuation information and other vehicle history data.

Are reports instant?

Reports are normally generated instantly after successful payment or prepaid code redemption. Rare delays can happen if an external data provider is slow or temporarily unavailable.

Can I get a refund after a report is generated?

No refund is normally available once a paid report has been generated because third-party data/API costs are incurred immediately. Please see our Refund Policy.

What if I enter the wrong registration?

You are responsible for entering the correct vehicle registration before purchase. We are not normally able to refund a report generated for an incorrectly entered registration.

How do prepaid bundle codes work?

When you buy a prepaid bundle, we create a prepaid code with a set number of credits. Each time you use the code to generate a report, one credit is deducted.

Where do I receive my prepaid bundle code?

Your prepaid code is shown on screen after successful payment and is also emailed to the email address supplied during Stripe checkout.

I lost my prepaid code. What should I do?

Email info@hpicheck.scot from the same email address used at checkout. We can search for your code and resend it.

Do you store my card details?

No. Payments are processed securely by Stripe. We do not store your full card details on our website.

Can a report guarantee a vehicle is safe to buy?

No vehicle history report can guarantee a vehicle is safe or suitable to buy. Reports should be used alongside your own checks, physical inspection, V5C/logbook checks, service history checks and seller checks.

How do I contact you?

Email us at info@hpicheck.scot.

Who operates this website?

HPI Check Scotland provides UK vehicle history reports.
Business address: 51 Langdale Road, Moodiesburn, Glasgow, G69 0BN.